Last updated : September 1, 2026

MAISON PAPILLON ACADEMY is committed to protecting the privacy and personal data of its students, prospective students, website visitors and other users of its services.

This Privacy Policy explains how MAISON PAPILLON ACADEMY collects, uses, stores and protects personal data when you visit our website, contact us, register for a course, book a lesson or use our services.

1. Data Controller

MAISON PAPILLON ACADEMY
Micro-entrepreneur (sole proprietorship)
66 Avenue des Champs-Élysées
75008 Paris
France

Telephone : +33 (0)6 45 48 00 43
Email : maison-papillon-academy@outlook.com

SIREN : [SIREN number]

MAISON PAPILLON ACADEMY determines the purposes and means of processing personal data in connection with its activities.

2. Personal Data we may collect

Depending on how you interact with MAISON PAPILLON ACADEMY, we may collect the following categories of personal data :

Information you provide directly

This may include :

Name and surname
Email address
Telephone number
Postal address, where required
Information relating to your language-learning needs and objectives
Information relating to your course registration or booking
Information contained in messages or requests sent to us
Information necessary for invoicing and payment administration

We only request information that is relevant and necessary for the purpose for which it is collected.

Information collected when you use our website

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information and information relating to your interaction with the website.

Some of this information may be collected through cookies or similar technologies. Please refer to our Cookie Policy for further information.

3. How we collect Personal Data

We may collect personal data when you :

contact us through our website contact form;

submit a course registration or information request;

book a lesson, consultation or appointment through our booking system;

communicate with us by email;

communicate with us through WhatsApp Business;

register for or participate in one of our courses or programmes;

make a payment or provide information required for invoicing;

otherwise communicate with MAISON PAPILLON ACADEMY in connection with our services.

4. Purposes of processing

We may process your personal data for the following purposes :

To respond to enquiries and requests for information;

To organise and manage lessons, courses and educational programmes;

To process registrations and bookings;

To communicate with students and prospective students;

To organise schedules and appointments;

To manage customer and student relationships;

To issue invoices and manage payments;

To comply with accounting, tax and other legal obligations;

To provide administrative support relating to our educational services;

To improve the quality and organisation of our services;

To maintain the security and proper functioning of our website;

To measure and analyse website traffic, where applicable and in accordance with applicable law;

To prevent fraud, misuse or security incidents;

To comply with our legal and regulatory obligations.

5. Legal bases for processing

Depending on the circumstances, MAISON PAPILLON ACADEMY processes personal data on the following legal bases :

Performance of a contract

We may process personal data when this is necessary to provide a course, manage a booking, process a registration or otherwise perform a contract with you.

Pre-contractual measures

We may process personal data when this is necessary to respond to a request for information or to take steps at your request before entering into a contract.

Legal obligations

Certain personal data may be processed because MAISON PAPILLON ACADEMY is legally required to do so, particularly for accounting, tax and invoicing purposes.

Legitimate interests

We may process certain personal data where this is necessary for our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.

This may include ensuring the security of our website, managing our business relationships and improving our services.

Consent

Where required by law, we will request your consent before processing your personal data, including where consent is required for certain cookies, analytics technologies or marketing communications.

Where processing is based on consent, you may withdraw your consent at any time.

6. Booking and Scheduling Services

MAISON PAPILLON ACADEMY may use third-party booking and scheduling services, including Cal.com, to allow users to book lessons, consultations or appointments.

When you use such a service, certain personal data may be processed by the relevant service provider in accordance with its own privacy policy.

Only information necessary for the organisation and management of the booking is used by MAISON PAPILLON ACADEMY.

7. Communications through WhatsApp

MAISON PAPILLON ACADEMY may communicate with students and prospective students through WhatsApp Business when this communication method is chosen or used by the individual.

When communicating through WhatsApp, personal data such as your telephone number, profile information and the content of communications may be processed.

WhatsApp is operated by a third-party company. Its own privacy policy and terms may therefore also apply to the processing carried out through its service.

We recommend that you avoid sending sensitive or unnecessary personal information through messaging services.

8. Email communications

When you contact MAISON PAPILLON ACADEMY by email, your email address and the information contained in your message may be processed in order to respond to your request and manage our relationship with you.

Email correspondence may be retained for as long as reasonably necessary to manage the relevant request, relationship or legal obligation.

9. Storage and data management

Personal data may be stored or managed using professional digital services used by MAISON PAPILLON ACADEMY, including email services, cloud storage, document management and collaboration tools.

Depending on the service used, this may include Google Drive, Microsoft SharePoint and Microsoft Teams.

Access to personal data is limited to persons who need such access for legitimate professional purposes.

MAISON PAPILLON ACADEMY takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

10. Payments

MAISON PAPILLON ACADEMY does not currently process card payments directly through this website.

Depending on the service or transaction, payments may be made by bank transfer, PayPal or Wise.

When you use one of these payment services, the payment may be processed directly by the relevant payment provider. Such providers may process personal data in accordance with their own privacy policies and legal obligations.

MAISON PAPILLON ACADEMY only processes payment and transaction information necessary for the management of the business relationship, invoicing, accounting and legal obligations.

11. Google Maps

Our website may include Google Maps to provide location and geographical information.

When Google Maps is loaded or used, Google may process certain technical information and information relating to your interaction with the service.

Depending on the configuration of the integration, the use of Google Maps may involve cookies or other technologies operated by Google.

Where applicable, the use of such technologies will be subject to the consent requirements imposed by applicable law.

12. Website analytics

MAISON PAPILLON ACADEMY may use analytics services, such as Google Analytics, in order to understand how visitors use the website and to improve its content, performance and user experience.

If such analytics technologies require consent under applicable law, they will only be activated after the required consent has been obtained.

You may withdraw or modify your consent in accordance with the cookie management mechanism available on the website.

13. Cookies and similar technologies

Our website may use cookies and similar technologies.

Some cookies may be strictly necessary for the operation, security or basic functionality of the website. Other cookies, including certain analytics or third-party cookies, may require your prior consent under applicable law.

Where consent is required, you will be given the opportunity to accept or refuse the relevant cookies.

You may also manage certain cookie preferences through your browser settings and, where available, through the cookie management tool provided on our website.

For further information, please refer to our Cookie Policy.

14. Future services and third-party integrations

MAISON PAPILLON ACADEMY may, in the future, integrate additional services such as social media tools, newsletter services, analytics solutions or other online services.

Where such integrations involve the processing of personal data, this Privacy Policy and, where appropriate, our Cookie Policy will be updated to reflect the relevant processing activities.

Where required by law, appropriate consent will be obtained before such technologies are activated.

15. Recipients of personal data

Your personal data may be accessed by MAISON PAPILLON ACADEMY and, where necessary, by trusted service providers that assist with the operation of our business.

These may include providers of :

Website hosting and website management services;

Booking and scheduling services;

Email and communication services;

Cloud storage and document management;

Accounting and invoicing services;

Payment services;

Website analytics and technical services;

Other services strictly necessary for the provision and administration of our educational activities.

Such providers may process personal data only to the extent necessary to provide their services or comply with their legal obligations.

Personal data may also be disclosed where required by law, by a competent authority or in order to establish, exercise or defend legal claims.

16. International data transfers

Some of the service providers used by MAISON PAPILLON ACADEMY may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, MAISON PAPILLON ACADEMY will take appropriate measures to ensure that such transfers comply with applicable data protection legislation.

Depending on the circumstances, this may include reliance on an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism recognised under applicable law.

17. Data retention

MAISON PAPILLON ACADEMY retains personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The applicable retention period depends on the nature and purpose of the data.

Information relating to enquiries and prospective students may generally be retained for a reasonable period after the last contact in order to manage the relationship and respond to future requests.

Information relating to students and customers may be retained for the duration of the contractual or educational relationship and, where necessary, for an additional period to comply with legal obligations or to establish, exercise or defend legal claims.

Accounting and invoicing documents are retained for the periods required by applicable French accounting and tax legislation.

When personal data is no longer necessary, it will be deleted, anonymised or securely archived where required by law.

18. Your rights

Subject to the conditions and limitations provided by applicable law, you have the following rights regarding your personal data :

Right of access: you may request information about the personal data we hold about you.

Right of rectification: you may request that inaccurate or incomplete personal data be corrected.

Right to erasure: you may request the deletion of your personal data in certain circumstances.

Right to restriction: you may request that the processing of your personal data be restricted in certain circumstances.

Right to object: you may object to certain processing of your personal data, particularly where processing is based on legitimate interests.

Right to data portability: where applicable, you may request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format.

Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

19. How to exercise your rights

To exercise your rights or ask any question concerning the processing of your personal data, please contact :

MAISON PAPILLON ACADEMY
66 Avenue des Champs-Élysées
75008 Paris
France

Email : maison-papillon-academy@outlook.com

Telephone : +33 (0)6 45 48 00 43

We may ask you to provide information necessary to verify your identity before responding to your request.

We will respond to your request within the time period required by applicable data protection legislation.

20. Right to lodge a complaint

If you believe that your personal data is being processed in violation of applicable data protection legislation, you have the right to lodge a complaint with the competent data protection authority.

In France, the competent authority is :

Commission Nationale de l'Informatique et des Libertés (CNIL)

You may contact the CNIL through its official website:

https://www.cnil.fr/

21. Data security

MAISON PAPILLON ACADEMY takes reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Users are also encouraged to take appropriate precautions when communicating personal information online.

22. Changes to this privacy policy

MAISON PAPILLON ACADEMY may update this Privacy Policy from time to time to reflect changes in its activities, services, technology or applicable legislation.

The updated version will be published on this page with the corresponding "Last updated" date.

We encourage users to review this page periodically.

23. Contact